Access Training carried out its annual employer survey in October and November 2011. Employers were asked to complete a questionnaire (on line or paper versions were available) grading us on a scale of 1 to 10 in 16 areas (with 1 = Very Poor, 5 = Satisfactory and 10 = Very Good).

44 questionnaires were completed. We are very pleased with the feedback received and are able to report that average scores for each area/question ranged from 8.39 to 8.91 out of 10.

Employers were also asked to add comments on what they like about Access. We had some very pleasing feedback, including the following comments:

• 'Your Skills Advisers go beyond the minimum required to gain a new qualification and push our staff to extend their knowledge and learn new skills which are relevant to their activities at Peacocks' - Peacocks Medical Group


• 'They deliver what the students need and that makes our jobs easier as employers. We have dealt with them for a number of years and wouldn't change to any other Training Provider' - Elring Parts


• The personal service received from our assessor/We consider Access to be part of our company' - Apex Radio Systems


• 'Friendly approachable staff, from bottom to top level' - Tyneside Training Services


• 'Access have been very helpful within the organisation, encouraging many employees to continue to study and learn' - Valeo Engine Cooling


• 'Very easy recruitment process and very well handled' - Cottam Brush Ltd

What employers like about Access (summary):



• Helping staff to gain qualifications


• The professionalism and friendliness of Access staff


• The excellent relationships developed


• The flexibility and convenience of delivery


• The support and encouragement given to learners / staff


• The support provided in recruiting apprentices

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