Thank you to everyone who took part in out 2009 Learner Survey.

120 surveys were returned and the average satisfaction levels were very high. Scores for the 15 questions ranged from 8.7 out of 10 to 9.62 out of 10. We also received some brilliant comments and useful suggestions on how we can improve.

Lauren McConnell from Parker Domnic Hunter was the winner of our Learner Survey prize draw and was presented with £150 of Metrocentre vouchers by our Operations Director, Christine Scott at the beginning of December.

A summary of the Learner Survey results can be viewed at Access Learner Survey 2009 feedback and is also available from Skills Advisers. This highlights what learners like, what they think could be improved and the steps we are taking to introduce changes in response to your feedback.

Thank you again to those who took part - your feedback really does make a difference!