
As a CoVE partner, we are able to offer a range of short,
usually one-day courses on a range of management topics, which can be delivered at our premises or yours.

Topics include:
- Coaching
- Dealing with Aggression
- Dealing with Conflict/Dealing with Difficult People
- Delegation Skills
- Effective Meetings
- Effective Report Writing
- Facilitating
- Giving Feedback
- Leadership
- Managing Change
- Managing Discipline
- Managing Projects
- Managing Quality
- Mentoring
- Motivating People
- Negotiating Skills
- Planning and Controlling Work
- Planning Training & Development
- Presentation Skills
- Problem Solving & Decision Making
- Public Speaking
- The Effective Manager
- Time Management
- Training the Trainer
- Working in Teams
- Microsoft Word (Basic, Intermediate and Advanced)
- Microsoft Excel (Basic, Intermediate and Advanced)
- Microsoft Access (Basic, Intermediate and Advanced)
- Using a computer - File/folder management
- Health and Safety
- Office Skills
- Personnel
- Sales and Marketing
ICT
Please note that all of the above ICT courses can be tailored to meet the needs of the organisation. Training can be held in the work place or, in our IT suite.
For further details please contact: Yvonne Proctor - 0191 4874454
In addition, we can also offer courses on a range of topics under:
To discuss your requirements:
Telephone our Workforce Development Team on 0191 487 4454
Or email us at info@accesstraining.org
Or use our Online Form
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