
Access is made up of 3 separate divisions / services. They are:
For more information please click on the following downloadable documents:
Guide to Work-Based Learning (PDF)
Why use access?
We aim to make a difference to your organisation through the training we deliver.
We aim to identify employer's training needs and the measurable outcomes/benefits they can expect to see as a result of the training solution implemented. These outcomes are reviewed on completion of the training to determine how successful we have been in meeting employer needs.
The quality of our provision has been recognised by achievement of the following nationally recognised quality marks:
Training Quality Standard (TQS)

We are the only independent training provider in Tyne & Wear to have achieved this national award which recognises and celebrates the best organisations delivering high quality, high impact training to employers.
Customer First

We have held the prestigious Customer First Award since 2007. Customer First is the National Standard for Customer Service, awarded to organisations who achieve and maintain customer service excellence.
Our performance is also measured by the following:
The Framework for Excellence (FfE) is the Government's performance assessment tool for further education colleges and post-16 education and training providers. The FfE is formed from a set of performance indicators that cover aspects of a provider's provision including success rates and the views of learners and employers. In 2009 we were rated as either 'Outstanding' or 'Good' in all categories.
We also undertake our own annual Employer Survey to gather views on other aspects of our performance. In our latest (2009) survey 98% of employers indicated they were either 'very satisfied' or 'satisfied' with the service received from Access.
What employers say about Access
Acrol-Gateshead
"access saved us time on recruitment and there were no advertising costs involved. The candidates were well matched to the needs ot the business and are of a good standard. We currently have 4 apprentices via access and they are all doing well"
Debra Whyte - Accounts Manager - Acrol Gateshead | Acrol rated access as 'outstanding'
Wendy Coles Bridal - Monkseaton
"I understand my accounting better now due to the numeracy Key Skill. access have been very flexible and understanding regarding the needs of the business and my customers"
Wendy Coles - Proprietor | Wendy Coles Bridal rated access as 'outstanding'
Prima Training - Sunderland
"access visited us very quickly after our initial contact. They listened to what we wanted, looked at all of the options and gave us the best package. We have, and do, recommend access to other companies we work with"
Suzanne Jovanovic - Contracts and Quality Manager - Prima Training | Prima Training rated access as 'outstanding'
Tecaz - North Shields
"We are more confident when dealing with our customers and managing customer relationships more effectively"
Catherine Dawson - Customer Service Supervisor - Tecaz | Tecaz rated access as 'outstanding'
Elring Parts - Gateshead
"We have used access for a number of years and have had excellent results. The training has given our staff more confidence which has created a stronger bond as a team"
Graham Dale - Manager - Elring Parts | Elring Parts rated access as 'outstanding'
Van Hee - Felling
"access have provided us with staff who have shown qualitities with potential for future promotion. The quality of the candidates and the quick service impressed us and we have now recruited 5 apprentices who are all doing well"
Elaine Allan - Contracts Manager - Van Hee
If you have an enquiry please use the following link
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